1. Introduction and Consent
Meerath Technologies S.A.R.L. ("Wafferli," "we," "us," or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the Wafferli mobile application and website (collectively, the "Services"). By accessing or using Wafferli, you consent to the practices described in this policy.
2. Data Controller
The data controller responsible for your personal data is:
3. Information We Collect
We collect only the information necessary to provide and improve our Services:
- Location Data: When you interact with flyers or stores, we temporarily collect your approximate location. This data is transmitted with view events and used to show relevant local content. It is not stored long-term and is handled according to our retention policy below.
- Bug Reports & Crash Logs: If the app crashes or encounters an error, we automatically collect diagnostic information including device model, operating system version, and error details. This helps us identify and fix technical issues.
- App Interaction Analytics: We collect anonymous usage events (e.g., which screens are viewed, which flyers are opened) to understand how users interact with the app and improve the experience.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Personalize your experience and show relevant flyers near you
- Detect and resolve technical issues
- Analyze usage patterns to enhance app features
We do not use your data for marketing purposes or share it with third parties for advertising.
5. Data Sharing & Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our Services, subject to contractual obligations to protect your data.
- Legal Requirements: We may disclose information when required by law, legal process, or government request.
We do not sell, rent, or trade your personal data to third parties.
6. Data Retention
We retain your data only as long as necessary:
- Location Data: Retained for up to 30 days, then deleted.
- Crash Logs: Retained until the issue is resolved, then deleted.
- Analytics Events: Stored in aggregated form with periodic purging.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. This includes using HTTPS encryption for data transmission and maintaining access controls on our backend systems. While we strive to protect your data, no method of transmission or storage is completely secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing activities
- Request portability of your data
To exercise these rights, please contact us at contact@wafferli.com. We will respond to your request within 30 days.
9. Children's Privacy
Wafferli is not directed at users under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately, and we will take steps to delete the information.
10. Applicable Law and Dispute Resolution
This Privacy Policy is governed by the laws of Lebanon. Any disputes arising from this policy shall be resolved exclusively in the courts of Nabatieh, Lebanon.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page. For material changes, we will provide notice through the app or other appropriate means. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
